Let us be your guide to better insights

Not ready to run Missions on your own? Have Batterii run your Missions for you, analyze the results and deliver compelling consumer insights directly to your team. We offer single project and monthly subscriptions to match your needs. For the price of a traditional focus group, we can launch your first Mission project. Learn how

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    "We collect insights and ideas from everywhere. Having one place for all of our work speeds up our creative process."

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    Liberty Hardware

    "We share product inspiration quickly across team members to collectively inspire new ways to solve problems."

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    "We collaborate across design, merchandising, marketing and strategy to develop consumer centered products faster."

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Frequently asked questions

Batterii is a powerful collection of tools to help your team connect with your customers. Batterii offers two subscription types - Batterii CORE and Batterii PREMIUM. Every Batterii account gives you access to:

  • Secure community URL - yourcompany.batterii.com
  • Unlimited Rooms to collect, organize and share
  • Batterii web clipper for Chrome, Firefox, Safari browsers
  • Batterii Mobile app for iOS and Android devices
  • Starter pack of Room templates, Wall backdrops, and card types
  • Manager, Member and Guest user roles for controlling room access
  • Online Help Center, in-app technical support

Batterii PREMIUM Communities also include these extra capabilities to accelerate your consumer insight research:

  • Batterii Vision machine learning to automatically label images and videos for easier searching and trend analysis
  • Create Missions to directly engage customers and other team members to make them part of the experience
  • Invite consumer Explorers to contribute photos and videos via Batterii Mobile
  • Virtual coaching and full in-app product support

Batterii supports four different types of user roles – Managers, Members, Guests and Explorers.

  • Managers have full administrative access to manage your Batterii community’s user accounts, custom settings and billing. Typically, there are 1 to 2 managers per community.
  • Members have access to all Batterii features and can invite other Members and Guests. These account types are great for full time employees.
  • Guests have access to all Batterii features, but only inside of specific rooms they’ve been invited. These accounts are ideal for part time contractors or freelancers.
  • Explorers are a type of Guest account who only have access to Missions via the Batterii mobile app. These are great for consumers completing research assignments or engaging internal teams to share content.
    (Note: The Explorer role is only available with Batterii PREMIUM.)

To learn more about Managers, Members, Guest and Explorer accounts click here.

No. For Batterii CORE, Guests have a lower cost per user of $10/month. With Batterii PREMIUM, Guests and Explorers have a cost per user of $20/month. This reflects their restricted access to only certain features in the community.

Yes. Collaborators need a user account which can be one of the four types of user roles: Manager, Member, Guest and Explorer. This provides multiple options to structure your teams’ collaboration needs. Learn more about Managers, Members, Guest and Explorer roles.

Yes. Batterii offers discounts to Enterprise customers on the Batterii PREMIUM plan at certain user counts. For more information on volume pricing, please contact sales@batterii.com.

Batterii PREMIUM accounts can be customized with add-ons tailored specifically for the needs of teams inside of large enterprises. Configure your community with features like integrated single sign-on, custom project templates, custom support agreements. Enterprise plans typically feature:

  • Custom team onboarding support and training
  • Single Sign-On (SSO) for secure user account management
  • Custom Security Terms or Master SLAs
  • Unlimited Storage & Video Capture
  • Volume pricing for larger teams
  • Invoice billing via Purchase Orders

To learn more about Batterii Enterprise add-ons, chat with an account director at sales@batterii.com.

A few days prior to the end of your trial period, you will receive an email with a link to subscribe to a Batterii plan. When you subscribe, you can select the number of users and choose your billing preferences. If you choose to let your trial expire without subscribing, your account will be suspended and all data will be removed from our systems 14 days after the end of your trial. If you are nearing the end of your trial and want to learn more about PREMIUM features, or need more time to evaluate Batterii CORE, contact sales@batterii.com.

Batterii is built on the Google Cloud Platform; leveraging World-Class data centers managed to the highest standards.

Here are some highlights related to security:

  • All data is stored simultaneously across multiple hardened data centers in separate geographies to protect against disasters.
  • All data at rest is encrypted with AES and constantly rotated keys.
  • All decommissioned physical storage is digitally and physically destroyed on site.
  • Each Batterii account has its data separated at the lowest levels of the system architecture.
  • Batterii also engages 3rd parties to perform a vulnerability testing to find weaknesses in the security of the system.
  • In addition to its own reviews, Batterii has passed security reviews of some of the largest global CPG and Pharma companies. For our enterprise plan customers, we can coordinate with your security team's review process.

Batterii’s CORE subscription platform helps you to manage the number of Member and Guest user accounts to be billed via credit card, along with setting a monthly or annual payment schedule. When user accounts are added (or removed) in your community’s Member Management dashboard, Batterii automatically adjusts your billable amount accordingly. We will only bill for the time that users are registered in Batterii. This prorated approach helps keep your subscription costs balanced with usage for your Batterii online subscription.

To Learn more about the details of Batterii billing, click here.

Yes. Batterii has multiple export features allowing you to easily download all of your assets at any time.